Rationale
- Emotional Intelligence is a soft skill that is important for everyday life. It is a skill that everyone in the organisation, from every rank in the organisation, must poses. It is the ability to recognize our behaviours, moods, and impulses, and manage them in a positive way that overcomes challenging situations and defuses conflict (“Emotional Intelligence - i-Capital Africa”).
- An emotionally intelligent person can communicate effectively, empathise with others, and manage stressful situations. Emotional intelligence helps employees succeed at work by building stronger relationships work, and achieve personal and career goals.
Purpose
- As emotions can influence the way in which we act and react and interact with others in the workplace, this course seeks to equip learners with the ability to: interprete and manage their emotions, improve interpersonal relations, influence one’s mindset to manage negative or disruptive emotions, etc.
Learning Outcomes
Course participants would be able to:
- Interpret and manage your emotions in any given situation
- Master self-motivation
- Effectively impact others’ emotional experiences
- Manage relationships successfully in the organisation
- Cultivate EI at the workplace
Target Population
Learners at all levels
Assessment
- Participation in class discussions
- Presentation and discussions
- Peer review
- Case studies
- Feedback received from participants through daily evaluation forms
- Provision of learner support through question and answer review sessions
Recognition of Prior Learning
- Industry experience
- BGCSE and higher academic attainment (Certificate in a related field)
Certification
- Attend 98% of the course to qualify for the certificate.
- Participate in class discussions, group activities and practicum