The Department of Information Technology (IT) provides Information and Communications Technology (ICT) services to support teaching, learning, research and administrative business activities of the University. The IT Department serves both staff and students of the University.
Goals
The Information Technology Department provides service to the University based upon these three goals:
- Provide quality services and appropriate state-of-the-art ICT infrastructure and business applications, with seamless and secure access that support learning, teaching and research, and administrative functions.
- Manage ICT Service Delivery and Service Support benchmarked against best-practice Service Management guidelines.
- Establish an ICT infrastructure and services that enable cost reduction, cost sharing, cost recovery and income generation to offset the cost of ICT service provision.