Vision, Mission, Values

Vision

The Library will be a leading customer-centred provider of excellent, globally competitive information services and access to resources.

Mission

The Mission of the Department of Library Services is to provide globally competitive information services in support to learning, teaching and research.

Values

  1. Courtesy
    • Tolerance and respect for individuals
    • We treat customers with kindness, consideration and compassion

  2. Customer Satisfaction
    • We strive to seek out customers information needs
    • We provide quality services that meet or exceed customer expectations

  3. Integrity
    • Upholding highest professional and ethical standards

  4. Creativity
    • We are open to innovative ideas and flexible solutions
    • We believe in Lifelong learning is essential for all