Enquiry and Reference Desk

Reference and Information Services

Purpose of Reference and Information Services

• To develop and maintain an up-to-date, relevant and readily accessible reference collection.

• To meet the general information needs of the library clientele, notably students and Faculty members.

• To provide the clients with both formal and informal instruction in exploiting UBLIS resources.

Services provided are as follows:

• Quick reference - These are general reference queries which require quick reference assistance, using standard "Ready reference tools such as Directories and Almanacs.

• Search type questions - Those which require assistance in the use of OPAC and Electronic sources such as the CD-ROM and Internet.

• Lengthy Research related queries are referred to respective Subject Librarians.

• Selective Dissemination of Information (SDI) - Faculty members who have indicated their teaching and research profiles are individually provided with a list of newly acquired materials each month.

• Faculty Newsletter - Seven Newsletters, containing new acquisitions, are produced on a monthly basis and distributed to the Faculties: Botswana Collection, Education, Humanities, Science, Social Sciences, Engineering and Technology and CCE North.