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Strategic Elements



The Library will be a leading customer-centred provider of excellent, globally competitive information services and access to resources.


The Mission of the Department of Library Services is to provide globally competitive information services in support to learning, teaching and research


Courtesy Tolerance and respect for individuals. We treat customers with kindness, consideration and compassion
Customer Satisfaction: We strive to seek out customers’ information needs. We provide quality services that meet or exceed customer expectations
Integrity:  Upholding highest professional and ethical standards
Creativity: We are open to innovative ideas and flexible solutions. We believe that Lifelong learning is essential for all

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